Cisinks Empty Continuous Ink Supply System
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CIS not work
same happen with me ,I bought cis for my new Epson xp-620 ,when I used first time after inks cartridge dry out inks ,it's not refill inks form tanks ,I want my refund and ANGIE said sorry your products discontinue by Epson company .what a R.I.P. OFF
Date of experience : March 27, 2021
This company is the BEST
This company is the BEST! I have used their ink system for 10 years with 2 separate printers and they work so well! They are easy to refill, inexpensive, last forever, are easy to use, and make printing everything in color practically FREE! I can print all my scrapbook pages, business flyers, everything! Thank You!
Date of experience : January 27, 2021
I have a CISinks CISS system for two…
I have a CISinks CISS system for two (2) Brother MFC-J870DW and for an HP Photosmart 7510... love em all... just one problem, I am starting to get low, and need to purchase refill bottles (Dye type ink, I think) My Brothers take the LC103 and 101 carts.... but with the kits I have already saved a TON of money...
Date of experience : March 03, 2020
DO NOT BUY ANYTHING
Do not buy any of this companies products. Their product ruined my printer and I had to spend another $300 on a new print. The company would do nothing to stand behind their product. I called several time and and they would take no responsibility for the damage done to my printer by their bulk ink system. DON'T DO IT. plus you don't need all black ink to print good films any ways.
Date of experience : April 28, 2018
I was looking for empty refillable ink…
I was looking for empty refillable ink cartridges for my sublimation printer. The site was difficult to navigate making it challenging to find what i was looking for. Then, when i found the ones that would fit (by picture) it said refillable. I thought i was purchasing empty ones. instead it seams I purchased the ones filled with "germany material dye ink". Now if i want to return it, i have to pay return shipping plus a 15% restocking fee. I might as well keep them. At this point it would cost more to ship them back. Good job CISinks for finding a way to keep your money.
Date of experience : January 23, 2020
bad quality product
The ciss system they provide is totally a major failure after installation and deal with it, it keep saying bad cartridges and bad communication.
the magenta cartridge is very faulty since the click system is not o strong thy keep saying bad communication.
Don't buy this products very bad quality.
Date of experience : May 09, 2016
EPIC FAIL
Ordered two sets of continuous/refillable inks for different, brand new Epson printers (R260 and W1400). In both cases, the exact same thing happened... after only minimal use, the CISINKS black ink completely clogged my print heads, rendering both printers useless. I will never ever EVER buy from these jokers again.
Date of experience : April 12, 2010
this is the worst company I have ever…
this is the worst company I have ever used their product is useless and there return or getting them to send you the parts that come broken is an impossibility , horrible customer service , wish I had read reviews before I spent over 100.00
Date of experience : September 26, 2019
Greetings
Greetings, After spending hundreds at saw-grass, and here, I find the Ink between OK and Great, and savings of money good. I hope CISinks reads this maybe you have "Common Purpose" in your company, being in the other The United States States/American National Union brought back before 2010, many corporations have been infiltrated by U.K. Fasci thugs as is described on cpexposed.com
either way so far I say a good job. Your service and quality is the least of Americans problems.... as communism can not hide behind the workd "Progressive" anymore. Here want to see how nad it really is play our 200 videos for a wake-up. t - r o h s h o w . c o m
Date of experience : February 07, 2019
Total garbage most of the cartridges don't work!!
Total garbage most of the cartridges I have tried have failed horribly after a short time. I bought a set for my Brother MFC printer and which the site says they support. After receiving it the black ink cartridge is not recognized. Contacted support and they did send a new chip set...LOL problem is they are the same code as the failed ones. Now support is saying they don't support the printer although it is still on their site.
If your going to be in business then know what your selling.
Next step is to contact the Attorney General and ask them to investigate the seller. Way to many negative complaints about bad or non functioning product.
Date of experience : January 07, 2018
It's the biggest rip off company I've …
It's the biggest rip off company I've seen,they sell junk paper that curls up in the corners, ink doesn't refill I have to force the ink in, I have to make things work the hard way trying to get my money's worth from this piece off junk
Date of experience : June 18, 2017
I've gotten a few different cartridges
I've gotten a few different cartridges. If the ink runs past normal levels you will have to fight your printer to recognize the cartridges or that they do in fact have ink in them. I tried to post a review but it never shows up.
Date of experience : November 21, 2017
I really like their customer service
I'm not quite sure about these negative reviews, but I've had nothing but a positive experience with cisinks.
I've dealt with them for years and they have always been helpful and courteous whenever it comes to any problems.
For those complaining about their products and services, you're buying a 3rd party product that literally modifies your printer. One should always expect to do a little extra to make these 3rd party systems to work. If you're happy not messing around with priming or refilling cartridges, then stick to OEM. Some of these reviews are simply bitter.
They are providing a way for us to save moneys or ink. And let me tell you, I love moneys!!!!
Date of experience : August 12, 2014
They don't stand behind their product and their Customer Service is rude.
I purchased refillable cartridges for HP. I didn't use them right away, and when I tried to used them they would not work. They sent me new chips, but the chips are not even like the ones shown in the instructions they sent me. Since I had been without me printer for almost a week, I asked for a refund. They guy on the phone said no, and that he would call me back tomorrow. Tomorrow is too late for me, I will have to go purchase ink.
I had previously bought a continuous ink system for a Brother printer, and it worked fine. But now I find out that if there is a problem, they don't care. Of course they have lost a customer for life. I just hope that by writing this I can keep others from buying from them.
Date of experience : October 14, 2016
Great Product.
I purchased a cis = continues ink system - for my Epson WF-3640 printer from CIS-Inks.
It works great , no problems.
I purchase bulk refill bottles of ink and the purchase always is in my mail box quick fast and in a hurry - 3 or 4 days.
I purchased the - long needle syringe set - , makes it easy to extract ink from bulk ink bottles and put ink in external ink printer tanks.
I - Understand and Know - that installation and operation of ink systems Will Require Thinking , Thinking Is Ok With Me.
Making modifications of the printer as required is Ok With Me.
If Less Thinking and Plug and Play is what is important then I recommend the OEM or Remanufactured Cartridges from like Cartridge World and pay big money.
Date of experience : December 05, 2015
Very Poor customer service. Feel like I got ripped off. Product doean't work
Purchased a set of refillable cartridges and used the printer very little as I had another large format printer. I started using the printer for a big print project and before the cartridges ran out of ink the yellow and magenta cartridges quit being recognized by the printer. The company sent out 2 new chips for the cartridges and they still did not work and in the mean time 2 more quit working. The owner refused to give me any credit on the bad cartridges and would not even offer a discount on future orders. Now the owner will not answer my emails or return my calls. I would be cautious doing business with this company as experience with them has been very unprofessional. Use at your own risk. There products are over priced and I have found another vendor at a much lesser price that warranties their cartridges for one year
Date of experience : January 25, 2013
unreliable, rude, defying BBB authority
Bought 3 CIS systems, stopped working after two weeks of usage ( i had not started using them until the second month after the purchase). The chips got burnt, and asked for replacement chips. They sent used chips, which were burnt too, so my printers do not recognize the cartridges. I called them after to let them know about this and they did not answer my phone calls. They ignored my emails, and when I finally told them that I would report them to the BBB they sent an email back saying "uuuh, now we're scared". They are very rude and you have to call either from another phone number or hide your number to get them to pick up. And when they do...lousy experience. Do not buy from these guys. The same company runs CISINKS.com and that's where I bought the CIS from. Stay away from this company and hopefully they'll go out of business.
Date of experience : January 08, 2009
HORRIBLE CUSTOMER SERVICE
I gave one star because there was no option for a minus star....I wish I had read the reviews before ordering from this company. They are terrible and have the same complaints I have. Luckily I paid with my Visa, so I'll get my money back. Bought refillable ink cartridges. Inserted them and my printer could not read them. Idiot I spoke with kept telling me to unstick and restick the chips. Even after I continued to tell him they were in the correct position and were not crooked. I asked him if we could return them to have them checked and he said they have no way of testing the chips,...what kind of rinky dink operation are they running?? He then said that since it was such an easy fix and I wouldn't do it, that he would not replace my cartridges. Where was I supposed to restick the chips other than were they go? I have used refillable inks for my other two printers and have not had these problems.
Date of experience : June 10, 2015
I bought their refillable ink cartr …
I bought their refillable ink cartridges twice for an epson printer.
I am very pleased with the performance of their ink and customer service.
Date of experience : January 01, 2017
Feels like high school project.
I used it on my Epson Xp420. The product needs a good amount of tweaking to specific printer. This is a great idea however did not deliver smooth operation. My printer changed completely from day 1, I installed it, the noise was too loud wasn't able to close my printer because of the tubes were not able to route through the paper outlet. I had to head clean almost ever time I used very unfortunately I was not able to print one print with a decent quality without blurs or missing dots. Customer service is bad I have called for a return , instead of giving the address for return he said he will email in an hour and did not return the email. Anyway the bad part is my printer shut down I had to buy a new printer
This happened to me may be its my printer,may be me, may be the product I got was not good benefit of doubt. That's what I think and this is my experience.
More than everything they did not refund my money back after returning the product within 30 days.
Date of experience : November 02, 2016
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Source: https://www.trustpilot.com/review/www.cisinks.com
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