How to Have Two Art Tablet Drivers Installed on One Pc

Encountered a Device d isconnected problem when using Huion products just don't know how to fix it? Don't worry! This tutorial volition assist you.

Version 15 Drivers:

Version 14 Drivers:

This upshot is caused by either of the following reasons:

1. The driver was not installed correctly
2. The USB cable or the computer's USB port is damaged or loose
3. The computer organization lacks sure components

Method one. For Windows Users

1. For Windows system users, first, run with administrator privileges and restart the driver software.
2. Or click "Ambassador Privileges" on the driver panel. For Version 14 drivers, yous can find information technology at the bottom area of the "About" tab. For Version 15 drivers, you can find it at Settings (gear icon) > General tab.

Method ii. Uninstall and reinstall the commuter

1. Uninstall the commuter .Uninstall erstwhile drivers and all other tablet drivers, whether from Huion or other brands.
   • Windows:
     • How to Uninstall Version 15 Driver (Windows 10)
     • Three Methods to Uninstall Huion Drivers from Windows 7
     • How to Install/Uninstall Huion V14 Driver on Windows (Video)
   • Mac:
     • How to Uninstall Version 15 Commuter (MacOS)
     • How to Uninstall the HUION MAC Driver V13 or V14 Properly
     • How to Install/Uninstall Huion V14 Driver on Mac OS (Video)
2. Unplug and Replug the USB cablevision. Please check if the cursor is working properly without a driver. If the cursor works normally, that means the hardware has no trouble.
3. Reinstall the driver. If the hardware has no trouble, please check if you have installed the commuter correctly. You tin visit our official website (https://world wide web.huion.com/download) to download the corresponding driver for your graphic tablet and reinstall the driver. On how to install the commuter properly, please bank check the post-obit articles:
   • How to Install Huion Drivers on Windows
   • How to Install Huion Commuter on MacOS

NOTE: Brand sure that your tablet is non continued to your computer, your antivirus is turned off and all your cartoon programs are closed when installing the driver.

Method three. Troubleshoot USB cable and ports.

If the two methods above don't piece of work, please try these steps:

• Graphic Tablet Users
  1. Affect the pen on the tablet's surface and check whether the pen indicator on the tablet volition calorie-free up. If the light turns on, it ways that the connection of the tablet, USB cablevision, and the power supply of the computer's USB port is normal. Thus, the outcome is caused by other factors.
  2. Otherwise, you must kickoff try connecting to another USB port or supercede the USB cablevision. If y'all are using a desktop computer, it is better to plug it into the calculator's rear USB port.
• Tablet Display Users
  1. Please try connecting to another USB port on your computer or replace the USB cablevision if you accept a spare one. If you are using a desktop computer, information technology is better to plug it into the calculator's rear USB port.

Method four. Apply some other calculator to examination.

If y'all have installed the driver properly without any effect only the problem persists, please use another computer to test, without installing the driver. If information technology works on another computer, it is possible that the previous computer system lacks some components which caused the commuter to neglect to connect.

Method 5. Supplant the Wintab32.dll file (for Windows users)

The "Device disconnected" error can also exist acquired by a corrupted Wintab32.dll file if y'all can move your mouse cursor with your pen. If this is the example, delight follow the steps in this article: Issues with WinTab32 DLL File.

If you have tried all the methods mentioned above but information technology even so shows Device disconnected and the pen won't movement later on uninstalling the driver, then information technology might be possible that the port of the graphic tablet is damaged or the graphic tablet itself is damaged. If and then, please contact our support staff at service@huion.com for farther aid. The support staff may demand to remotely admission your calculator in sure cases.

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Source: https://support.huion.com/support/solutions/articles/44001163422-what-to-do-when-huion-driver-shows-device-disconnected-

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